Today was the busiest so far and truth be said I've got little to nothing to show for 4 hours of work. I called R. to discuss the replacement of his Lexmark X85 All-In-One printer that broke down last week and we quickly reached an agreement where I would pick up an HP OfficeJet J5870 in a shop, get over to his place to uninstall the X85 software, and install the new printer.
Sounds all too easy, but the HP software refused to recognize Outlook Express as a valid e-mail program and reverted to Outlook instead. Strangely enough every other program has no problem using OE. I installed, removed, reinstalled and tried pretty much everything including Live Chat with an HP representative which solved exactly nothing. To make a long story short, 4 hours of work and the scan or fax functions ain't working yet, but at least he can print documents again. To be continued Tuesday for sure.
I had promised B&H to come over later today to take a look at their very complex network which was totally messed thanks to a Telenet technician - not that it wasn't messed up before - which after a long install declared the router to be dead. Well, it definitely wasn't dead when we reinstalled it last week, but then again neither was the modem - but that's another story.
Since I was having so much success doing printer installs today, I called them saying that coming over to fix a complex network would be a very bad decision. It's hard enough to figure out and correctly configure when in a good mental shape, so I better keep my hands off after a long tiresome day. Pushed to next week as well, at least they've got internet access and can use some of their machines without too much problems.
After all this bad techy news, some good news also arrived by mail when I got home, which pleased me quite a lot. Some issues that had popped up were affecting me more than I even realized.