Bad eCommerce!

You know what's irritating? When you finally find a store (in a land far far away) that still carries a book that you've been looking for for weeks, and when you're done entering all purchase information, a couple of hours later you receive this reply :

Dear customer,

I'm sorry but this title is now out of print. We have corrected our website and apologise for the misinformation.

regards
Sales representative name

Nice, ain't it? If you want to do business on the web, keep your shit up to date, simple as that. Anyway... this leaves me with just one more option : try and get the book from the original author, who've I mailed also but have not yet gotten a reply from.

If anyone reading this has tips on how to get in touch and deal with publishers/publishing companies, I can use all tips you've got.

Posted by ServMe at September 23, 2005 10:38 AM | Normal |

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