PayPal? Fucking thieves!

| 8 Comments

Even though everybody - or at least quite a lot of you - would be expecting a wrap up of last weekend in Durbuy, I'm putting something else on the priority list right now.

It came to my knowledge a few hours ago that PayPal has closed and frozen the account of BMEshop.com due to them "Engaging in activity expressly prohibited under the Acceptable Use Policy, specifically: using PayPal as a payment option for the sale of prescription drugs and medical devices." while PayPal knew about the goods that BMEshop sells all along.

PayPal knew they would be closing BMEshop's account and freezing the outstanding money for at least 180 days, but they did allow all transactions to be processed up to the last second. Actually, it comes down to this :

PayPal is judge and jury at the same time, no appeal is possible and they close and freeze accounts as they see fit. If that happens there is nothing you can do and all the money customers have been sending you is blocked by PayPal while you as a supplier still have to deliver the goods. Yes, even though you can't access the money paid for them. I call such behaviour THEFT.

If you think this is some new kind of behaviour of PayPal, I gladly point you to PayPalSucks.com and read the horror stories that businesses, small shops as well as individuals have been going through.

If you think all of this is just a small mistake in an endless sea of good transactions, head over to the PayPal site, and try finding contact information, phonenumbers, e-mail addresses etc. They're hidden pretty well, aren't they?

I've closed my PayPal account, mailed them about the exact reason why I did so, and in the mean time CC'd the e-mail below to eBay Belgium, the eBay Foundation and an editor of The Register. Why eBay, you might wonder? eBay owns PayPal, that's why!

After receiving first hand notice that the account of BMEshop.com has been fraudulently closed and frozen by PayPal, I have chosen not to do any business anymore with a company that choses to be judge and jury at the same time without any appeal possible.

PayPal has been well aware of the type of goods sold by BMEshop.com and has not ever opposed to any of it. I can therefore only expect that my own account would suffer from the same arbitrary and biased freezing and blocking of it's outstanding amount in the future as well. In support of BMEshop.com, I hereby terminate my account. All friends and relatives will be warned about the theft committed by PayPal.

Full public exposure to it will be given on some of my various national and international websites.

Kind regards,

ServMe,
www.friedkitten.com

8 Comments

I use paypal, but only for auction payments.

You think they might not steal/freeze your money when you only use it for auctions?

But still, how was your weekend at Durbuy. :-)

Uh.. I never keep any in PayPal. I always put it right in my bank account as soon as it arrives.

*wonders about your Durbuy weekend* PayPal, i never trusted it anyway... things like VeriSign which is used by Amazon and other popular shops I trust as these companies cannot affort to blow up transactions, but preferably bank account transfer. But safer things are comming up ! The digital 'chipcard' signature. It has been announced for years (and i allready have such a reader LOL) ! I hope finally some websites are gonna use it.

Damn it is still so fucking hot !!! *looks for the serverroom*

Paypal is a pain in the arse. I got a credit card so I don't need to use it, cos I've never trusted it. But then I only send money, not receive it, plus international accounts (like I would have to get) cost money whereas my credit card generally doesn't.

Exactly all the reasons why I was using it too, Shelley. I admit, PayPal is convenient, but I hate it when I'd order something at the BMEshop for say USD200 only to find out that BMEshop will have to wait 6 months to access the money they actually earned.

After all, for me as a customer it's simple : I paid for the goods I ordered, I expect them to be shipped. That they can't get to the account is not my concern as a consumer.

It's exactly because I care about them getting paid for things I ordered, that I decided to tell PP about the reason I closed my account. And I've transferred a *lot* of money internationally through PP.

Funny thing is that they actually didn't even find my mail and resignation important enough to reply to it. Says enough when it comes to Customer Relations I suppose.

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This page contains a single entry by ServMe published on July 22, 2003 12:15 AM.

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